How to Register Complaint of Ehsaas and BISP – Complete Guide

The BISP Ehsaas program provides millions of families with their basic needs. However, many people try to fraud and corrupt the money of these eligible people. The government is always taking steps to identify such problems. You Register a complaint of Ehsaas and BISP very easily.

Register a complaint of Ehsaas and BISP

To take action against them, the BISP has developed its online portal. The complete video guide is given below. Also, the link to access the portal is given above. Also, you can contact them at their hotline number 0800-26477. Also, you can complain to the Prime Minister Performance Delivery Unit (PMDB) or Pakistan Citizen Portal( PCP).

In the video below i explained each and every thing about how to register a complaint of Ehsaas and BISP.

Pakistan Citizen Portal For Register a Complaint of Ehsaas and BISP

You can use the Pakistan citizen portal to Register a complaint of Ehsaas and BISP. You can also use the application on the phone or complain on the web. The Pakistan citizen portal is working very efficiently; they have resolved millions of Complaints. 

You use this portal to Register a complaint of Ehsaas and BISP. The complete guideline is given in the video above.

How to Register a Complaint Of Ehsaas and BISP Through E-Kachahri?

BISP is providing financial aid to millions of families. So Benazir Income Support program officials have decided to address the problem of the beneficiaries directly with them via the online E-Kachahri system. The primary purpose of this program is that people can engage directly with the officials and will get confidence to deliver their problems.

Registration Process For E-Kachahri

 It is a very straightforward process to Register a complaint of Ehsaas and BISP in a good way. You need to follow the following steps.

  • Gather Information: Before connecting, you need to gather every type of information about the problem you are facing. For example, you need to complain about any fraud; you must have information about the agent, his area etc.
  • Access the E-Kachahri Platform: When an E-Kachahri is scheduled, our news section will inform you. The BISP Official Page will also display the link. To get a notification about the E-Katchahri date and time, you can click on the notification of our alerts.
  • Provide Complaint Details: Before the session describe all the details about your complaint on E-Katchehri Forums, including the exact location and identification of the agent. That will help a lot to the complaint resolvent cell to resolve your problem.
  • Submit your Complaint: Once all the data is entered, you should submit your complaint. You must recheck before submitting your application. Once your application is submitted, the team will review it, and if they need to have a live conversation with you, they will inform you using the provided contact information.
  • Stay Informed: You must stay alert and informed so that if you encounter any confusion, you can help the complaint resolution cell.

Swift BISP Action: 897 Complaints Resolved, Rs. 1.4M Recovered, 12 FIRs & 8 Arrests

BISP is taking full action without any delay against the complaints. In the past years, the BISP Complaint Cell has resolved almost 900 FIRs, recovering at least 1.4 million rupees. During these actions, eight agents involved in fraud were arrested. 

These fast actions not only secure the number of eligible but also show that BISP will not tolerate any type of fraud or corruption. So the officials are with you; just complain about any problem to identify the fraud agents. 

How to Register Complaints Regarding 9000 BISP Payments

Benazir Income Support has been supporting women and empowering them for many years. So, the officials are working to discuss and Register a complaint of Ehsaas and BISP. For this process, they have made a cell in every province where they will listen to and resolve your issues. You can contact them through the following numbers.

RegionWhatsApp Numbers
Punjab0320-3263041
Sindh0320-3263026
Khyber Pakhtunkhwa/AJK0320-3263041
Gilgit-Baltistan0325-5365476

Methods Of Complaint In BISP

There are many platforms to Register a complaint of Ehsaas and BISP. To register, your complaint can be accessed both online and in dynamic ways. These two ways are explained extensively here:

Online Complaint

This online system is very fast and efficient. Through this method, you can Register a complaint of Ehsaas and BISP from anywhere, including your home office. Also, the BISP Ehsaas program has provided its own Web portal for this purpose.

Dynamic Complaint 

The dynamic methods are for those who do not have access to online systems. You simply need to visit the BISP Tehsil office with all of your documents and proofs of complaint. You will fill out the form and submit it with all the proofs. You must also take photocopies of every piece of evidence with you.

How To Register A Complaint In BISP | Dynamic Registration

To file the complaint, the following are some basic steps to follow:

  • Visit the nearest Benazir tehsil office.
  • Approach the head of the office.
  • Describe your purpose for the visit
  • Fill out the complaint form carefully
  • Fill out your contact information so that in need of any information or assistance office can contact you
  • Once you are done filling out the form, submit it to the assistant director BISP Tehsil office.

BISP SMS Complaint Through Helpline Number | New Update

If any agent cuts any type of amount from you that has been received from the BISP, you must complain about it. By new update, it has been decided that anyone can now complain from home through the contact number of BISP. The number of complaints is given below.

AddressMailing AddressCall Center Number
Benazir Income Support Program F-Block, Pak Secretariat, Islamabad.Headquarter exchange BISP, No: 051-92463260800-26477

Guidance of Registering A Complaint In BISP 2024 | New Update

If you are facing a problem receiving cash or a delay, or the agent is deducting your money due to any factor, you can file a complaint. You can use any means, like online or dynamic, to file a complaint. Here are some instructions that you must know before filing a complaint.

  • You must bring your original CNIC and Phone number with you
  • Also, take the allegation proofs you have with you
  • Fill out the application carefully
  • If you are confused in filling out the form, ask the nearest officer
  • Once you have completed all the forms, please review them carefully
  • At last, submit the application or handover the application to the assistant officer

 Confirmation Process Of BISP Complaint

After submitting the complaint, you have to wait some time. This is because the officials will check whether the complaint is valid or not. Once your complaint is found valid, the amount will automatically be transferred to your account. After that, a complete inquiry will be held, and the proper FIR will be given against that person.

Conclusion

The BISP Complaint cell is very vast and plays a vital role in every type of complaint. You can file a complaint for every type of problem like receiving late money or in case of fraud. The BISP does not even return your money but also files FIR against the persons which are responsible for this acta. You can file complaints by online and manual way.

FAQs – Frequently Asked Questions

To complain at Mohtasib, you can directly send your email to Wafaqi Mohtasib person through [email protected] or fax at 051-9217224 or post at Wafaqi Mohtasib’s Secretariat, 36 Constitution Avenue G-5/2, Islamabad.

To complain at BISP, you have to complete their complaint form online, file your complaint at the tehsil office or contact them at 0800-26477

The BISP helpline number is 0800-26477. This is the BISP contact number through which you can file a complaint against agent fraud. If you are having a delay in receiving the installments, you can also complain about it on the same number.